Welcome!
Our Help Centre is here to make planning your journey effortless and enjoyable. From your first enquiry to the moment you return home we are here to guide and support you.
Frequently Asked Questions
How do I book a trip ?
Simply send us your preferred destinations dates and experiences. Our team will curate a tailored itinerary. Once you approve the proposal a 25 percent deposit secures your reservation.
What payment options do you offer ?
We accept major credit cards and bank transfers. A 25 percent deposit confirms your booking with the balance due according to your travel provider schedule.
What is included in my itinerary ?
Every itinerary is custom designed. We include domestic and regional flights luxury accommodation private transfers select meals and exclusive activities as specified in your proposal.
Can I customise my tour ?
Yes every journey is entirely flexible. We will adapt destinations experiences and pace to suit your preferences.
What is your cancellation policy ?
Cancellation policies vary according to service providers. These will be clearly outlined in your booking documents.
Contact us
Our travel specialists are available to assist you at any time.
Concierge Service
Your dedicated travel concierge is available 24 hours a day to assist with reservations special requests and on the ground support during your journey.
Travel Resources
We have prepared helpful resources to make your journey seamless.
- Travel insurance guidance
- Visa and passport requirements
- Packing recommendations for safaris and beach escapes